This is implied when a new generator is installed and needs to be started for the first time, or if owner has existing generator that needs a walk through on how it works, this includes full inspection of wiring and generator installation to make sure its up to local electrical and gas code, activate and set up computer inside generator to start warranty/set up WIFI monitor, load testing by shutting off utility power and transferring over the load to the generator, monitor the load on the generator to make sure it is sized correctly. go over maintenance requirements and general info.